I bought my first backpack from this brand back in 2019, and it has been fantastic—spacious, flexible, and holds up to everything I throw at it. Recently, after years of use, the zipper finally gave out.
I reached out to their customer service team about the lifetime warranty, and they were amazing. They replaced it with a brand-new one with absolutely no hassle. It’s rare to find a company that truly stands behind their products like this. If you want a high-quality bag and the peace of mind that the company actually has your back, look no further. Five stars all the way!